"The recipe is a good one, but they can come out flat. You can do something simple to ensure a beautiful, puffy cookie that's crunchy on the outside and soft and chewy on the inside... your dough and trays should be ice cold before they go into a hot oven! Pauline@thebettercrumb."

"Having read all of the reviews I had high hopes for this cookie. I figured the readers who gave it bad reviews just did something wrong. First of all, it looked cracked on top which made it look unattractive (I am a professional pastry chef, so appearance matters and secondly, It was a little more cakey than chewy on the inside. I guess I am looki"

"The recipe is fine, but it's missing a bunch of important tips for creating a beautiful, puffy cookie that's crunchy on the outside and soft and chewy on the inside. Your cookies are coming out flat because you need to know the trick to keeping them in shape while baking. See my blog at The Better Crumb."